Warranty & Authenticity
Vallarino Watch is committed to presenting each watch with clear information, accurate imagery and responsible support. Our warranty guidance is designed to help customers understand what is covered and how to request assistance.
Warranty Coverage
Warranty coverage applies to eligible manufacturing defects according to the conditions of the specific product and supplier. Coverage does not apply to normal wear, accidental damage, water damage outside rated use, battery depletion, improper adjustment, misuse or unauthorized repair.
Authenticity Standard
Products are listed according to their brand, model and available supplier information. We do not represent any affiliation with third-party luxury brands unless explicitly stated by the manufacturer or authorized channel.
How to Request Warranty Support
- Contact us with your order number and purchase email.
- Describe the issue clearly and include photos or video when possible.
- Keep the original packaging and accessories while the request is reviewed.
- Wait for support instructions before shipping any item.
Careful Ownership
A watch is a precision accessory. Avoid strong impacts, magnets, chemicals, extreme temperatures and water exposure beyond the product rating.